Our first experience with a passport for our son, five years ago, had both my wife and me dancing with apoplexy. We went to the post office, where, after waiting for 20 minutes with no information, we were told we had to make an appointment three months later. Pity the poor postmaster that day.
My son’s head snapped back and forth Grand Slam style as first my wife and then I worked him over. Didn’t help, but we felt better and we visited the postmaster in recovery.